delivery & returns
Sustainability is at that heart of this what we do and this includes your order. Your items will be individually wrapped in home compostable packaging. Please place this with your food scraps and garden waste.
As your items are custom-made, we are unable to accept returns. Please ensure you have chosen the correct sizing based on the size guide. All sales are final and may not be changed or cancelled at any time. In case of faulty garments or issues along the supply chain, Presca will endeavour to repair or reimburse as appropriate.
Orders placed through a webshop
As your items are custom-made to your club’s specifications, you will be advised by your club shop as to when orders are due for delivery. If you would like an update as to where your order is, please check your club’s webshop or contact your kit manager as they will be updated throughout the process.
Delivery will either be made directly to your kit manager, who will then organise distribution, or direct from us; this is decided by your kit manager at the time of ordering, so please check with them about their chosen delivery setup.
Unfortunately, due to webshop items being custom-made we are unable to accept returns. If you have ordered the wrong size, we would advise speaking with your kit manager as there may be opportunity to swap amongst club members. These are considered as special orders; all sales are final and may not be changed or cancelled at any time. In case of faulty garments or issues along the supply chain, Presca will endeavour to repair or reimburse as appropriate.